Maileg Pre-Order Information

Maileg Spring Summer 2024 Pre-order Information

Why Pre-Order the new Maileg collection?

As the new Maileg collections are always in such high demand (and some pieces often sell out quickly) we are offering you the option of pre-ordering the new spring summer 24 collection now.

When will my pre-ordered Maileg items be delivered?

The new Maileg spring summer collection will be arriving with us in separate drops from March through to June. The estimated arrival date is shown on the product page on the website. Please note, this is only an estimate. It is possible that the date may change after you have placed your order. The product may arrive later than the date originally quoted (and sometimes earlier). As soon as we receive your pre-order items from Maileg, we will ship them to you straightaway.

Will you send items separately?

In most cases we will send your order complete. This means that if you order in-stock items in the same order as pre-order items, your in-stock items will be held for you and despatched together with your pre-order items when they arrive. If you need your in-stock items immediately please place a separate order for them. 

What if some of my pre-order items arrive at a different date than the others?

 Stock will be arriving in separate drops between March and June 2024. In most cases we will ship your order complete. But in some cases we may group items together and send your order in more than one shipment.

It's possible, for example, that one item in your pre-order could arrive in March, with the remainder arriving in April. In this scenario, we would wait until all of your items are in stock before shipping your complete order. But if, for example, the bulk of your order arrived in March with a few remaining items due to arrive in June, we would ship the March items as soon as they arrived, so as not to keep you waiting for the rest of your order. We would then ship the rest of the order in June. This is at no extra cost to you. 

What if I have a question about my Maileg pre-order or want to get an update?

If you would like an update on your order status, please do not hesitate to get in touch. We will do everything we can to help. Please email us at hello@yoyoandflo.com or call us on 0333 050 4084.

What if my Maileg pre-order is delayed?

We will of course keep you updated if your pre-order items are delayed and you may cancel or exchange your pre-order items at any time prior to despatch. 

What if I don't want to pre-order? Can you let me know when the new collection arrives? 

Yes, we can! Sign up to our newsletter and as soon as items from the new collection arrive into stock you'll be the first to know! You can sign up here: 

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